ACCOR Technology Inc. logo

Exceptional Customer Service

I want to specifically call out (and please also pass this message to Bob and Chuck too) the exceptional customer service I received from ACCOR® all around. It was an absolute pleasure to work with you, Chuck, and Bob. Even though my situation was not fun nor enjoyable, you three made me feel at ease and made the repair process simple and seamless. All customer service should work the way your staff does.

Have a terrific Friday and thank you a million,

Jennifer

More in this category: « Outstanding Extraordinary Customer Service »
back to top

What People Are Saying

  • Over 1 Million Installations

    ACCOR® and L&S Mechanical have been partnering for over a decade now. It will only be a short amount of time before our usage will surpass over one million installations. Thank you for consistently supplying us

    …     Read More
    Over 1 Million Installations ACCOR® and L&S Mechanical have been partnering for over a decade now. It will only be a short amount of time before our usage will surpass over one million installations. Thank you for consistently supplying us with such a good product. L&S Mechanical Richardson, TX
  • Over 10 Years of Successful Installations

    I just want to take a moment to let you know what a great product you have. We have been using this product for better than ten years. You are quick to ship and

    …     Read More
    Over 10 Years of Successful Installations I just want to take a moment to let you know what a great product you have. We have been using this product for better than ten years. You are quick to ship and have a generous freight policy as well. B&D Plumbing Co. Denham Springs, LA
  • Best Performance and Quality

    As a production plumber, using efficient and reliable products is a must. Gibson Plumbing has been using ACCOR® products for several years. Their products give us the performance and quality we expect.

     Read More
    Best Performance and Quality As a production plumber, using efficient and reliable products is a must. Gibson Plumbing has been using ACCOR® products for several years. Their products give us the performance and quality we expect. Gibson Plumbing Company San Antonio Texas
  • High Quality

    By switching to the ACCOR® product we were able to save on install labor and have also seen the direct results of the high quality product by the reduction of return trips and callbacks. We appreciate your quality

    …     Read More
    High Quality By switching to the ACCOR® product we were able to save on install labor and have also seen the direct results of the high quality product by the reduction of return trips and callbacks. We appreciate your quality product and look forward to many more years of working together. Dave Jones Plumbing Madison, WI
  • Excellent Results

    We have had excellent results. The ACCOR® plastic stops and supplies have no effect from the harsh water conditions in the Arizona market, they have saved hundreds of hours in labor in the ease of installation.

     Read More
    Excellent Results We have had excellent results. The ACCOR® plastic stops and supplies have no effect from the harsh water conditions in the Arizona market, they have saved hundreds of hours in labor in the ease of installation. Whitton Plumbing Mesa, AZ
  • Above Our Expectations

    We have been using ACCOR® products for about 3 years with very good success. The quality and durability of the product have been above our expectations as well as the customer service we have received when needed. 

     Read More
    Above Our Expectations We have been using ACCOR® products for about 3 years with very good success. The quality and durability of the product have been above our expectations as well as the customer service we have received when needed.  Ken Man Plumbing Mansfield, TX
  • Proven to Last

    We have been using ACCOR® Technology close to a decade and it has helped us trim out houses faster using ACCOR PUSHON® Stops. The stop and riser have a clean, finished look and have been proven to last..

     Read More
    Proven to Last We have been using ACCOR® Technology close to a decade and it has helped us trim out houses faster using ACCOR PUSHON® Stops. The stop and riser have a clean, finished look and have been proven to last.. Dupree Plumbing Marietta, GA
  • Defect Free Product

    Our reasons for continued use of ACCOR® Products: Speed of Installations, Variety of Installation, and most importantly, we believe ACCOR to be a proven defect free product. We would have no reservations about recommending ACCOR Products to

    …     Read More
    Defect Free Product Our reasons for continued use of ACCOR® Products: Speed of Installations, Variety of Installation, and most importantly, we believe ACCOR to be a proven defect free product. We would have no reservations about recommending ACCOR Products to other Plumbing Contractors. Richard's Plumbing Co, Inc Fresno, CA
  • Easy Install

    The ACCOR® design is simply brilliant because of its simplicity. With the ACCOR supply, you simply push it on. I’m a believer and I highly recommend ACCOR.

     Read More
    Easy Install The ACCOR® design is simply brilliant because of its simplicity. With the ACCOR supply, you simply push it on. I’m a believer and I highly recommend ACCOR. Suojanen Enterprises Inc. Odessa, FL
  • Best Product

    Mike Scott Plumbing has used ACCOR® Products for over 18 years and have installed in over 75,000 homes. There is NO better product for multiple use with copper, CPVC, and Pex materials.

     Read More
    Best Product Mike Scott Plumbing has used ACCOR® Products for over 18 years and have installed in over 75,000 homes. There is NO better product for multiple use with copper, CPVC, and Pex materials. Mike Scott Plumbing Inverness, FL
  • Increased Productivity Levels

    Approximately 15 years ago Robert A. Tull, Inc. started using ACCOR® Supply Valves and immediately saw the benefits. With the ease of leak free installation our productivity levels increased and our customer service calls decreased dramatically.

     Read More
    Increased Productivity Levels Approximately 15 years ago Robert A. Tull, Inc. started using ACCOR® Supply Valves and immediately saw the benefits. With the ease of leak free installation our productivity levels increased and our customer service calls decreased dramatically. Robert A Tull, Inc. Gaithersburg, MD
  • Remarkably Trouble Free

    Reed Plumbing has used ACCOR® toilet supply and lavatory supply kits exclusively for approximately 6 years. I have found their products to be remarkably trouble free and of the highest quality. The support from ACCOR has also

    …     Read More
    Remarkably Trouble Free Reed Plumbing has used ACCOR® toilet supply and lavatory supply kits exclusively for approximately 6 years. I have found their products to be remarkably trouble free and of the highest quality. The support from ACCOR has also been top notch and has met or exceeded our expectations. Reed Plumbing, Inc Kennedale, TX
  • Best Warranty

    We have been using ACCOR® Products in our national builder's homes over the past 10 years and they have been the best in the industry, great company with a great product that they stand behind.

     Read More
    Best Warranty We have been using ACCOR® Products in our national builder's homes over the past 10 years and they have been the best in the industry, great company with a great product that they stand behind. Bordeau's One Stop Plumbing Inc. Apopka, FL
  • Great Product

    We use ACCOR® stops and supplies on our single family and multifamily business segments and have found it to be highly reliable product that does create tangible labor efficiency.

     Read More
    Great Product We use ACCOR® stops and supplies on our single family and multifamily business segments and have found it to be highly reliable product that does create tangible labor efficiency. R.T. Moore Company, Inc. Indianapolis, IN
  • More Efficient

    Replacing compression angle stops with ACCOR® stops on our toilets, lavatories, kitchen sinks and laundry tubs has helped us become more efficient and eliminate a common source of leaks.

     Read More
    More Efficient Replacing compression angle stops with ACCOR® stops on our toilets, lavatories, kitchen sinks and laundry tubs has helped us become more efficient and eliminate a common source of leaks. Bayonet Plumbing, Heating and Air Hudson, FL
  • Problem Free

    Please at any time have a contractor give me a call and I will be happy to recommend this product and give any other information needed.

     Read More
    Problem Free Please at any time have a contractor give me a call and I will be happy to recommend this product and give any other information needed. Best Price Plumbing, Inc. Waukesha, WI
  • One of the Best Products on the Market

    Over the past sixteen years we’ve installed upwards of 700,000 FlowTite® PUSHON® stops since the first generation with a failure rate of essentially zero. Three product generations and other improvements have taken

    …     Read More
    One of the Best Products on the Market Over the past sixteen years we’ve installed upwards of 700,000 FlowTite® PUSHON® stops since the first generation with a failure rate of essentially zero. Three product generations and other improvements have taken a good idea and transformed it into one of the best products on the market in our opinion. C&B Utilities Houston, TX
  • Quality Product and Warranty

    We have been using ACCOR® PUSHON® stops for approximately 15 years and are currently installing over 18,000 stops each year. We rarely have a warranty issue and if we do, ACCOR stands behind their products and

    …     Read More
    Quality Product and Warranty We have been using ACCOR® PUSHON® stops for approximately 15 years and are currently installing over 18,000 stops each year. We rarely have a warranty issue and if we do, ACCOR stands behind their products and the process is smoothly run. J-Berd Mechanical Contractors, Inc. St. Cloud, MN
  • Time Saver

    We have recently changed to ACCOR® FlowTite®4All® PUSHON® stops on all of our projects. We have found that we save a significant amount of time on both installation and call backs compared to traditional compression style stops. We

    …     Read More
    Time Saver We have recently changed to ACCOR® FlowTite®4All® PUSHON® stops on all of our projects. We have found that we save a significant amount of time on both installation and call backs compared to traditional compression style stops. We are spending less time on installation because we do not have to use two wrenches to tighten both the connection to the pipe as well as the riser to the stop. Millwood Plumbing & Heating, Inc. Arvada, CO
  • Great Finished Look

    The ACCOR® product is universal and works on copper, Pex and CPVC. Our Installers also feel your product is easy to install with a great finished look. Since using your product, our company has had very few

    …     Read More
    Great Finished Look The ACCOR® product is universal and works on copper, Pex and CPVC. Our Installers also feel your product is easy to install with a great finished look. Since using your product, our company has had very few service calls due to leaks and that is why we will continue to use the ACCOR® Product. Robert K. Foster, Inc. Newfield, NJ
  • Eliminates Leaks

    We have been using your products for over 15 years with great success. The PUSHON® technology has eliminated leaks and made installation quick and easy.

     Read More
    Eliminates Leaks We have been using your products for over 15 years with great success. The PUSHON® technology has eliminated leaks and made installation quick and easy. LesCon Plumbing, Inc. Humble, TX
  • Exceptional Customer Service

    I want to specifically call out (and please also pass this message to Bob and Chuck too) the exceptional customer service...

     Read More
    Exceptional Customer Service I want to specifically call out (and please also pass this message to Bob and Chuck too) the exceptional customer service...
  • Made in the USA

    I really appreciate your help, it's great to see an American company that truly stands behind their products! Not to mention going above and beyond. Thanks again.

     Read More
    Made in the USA I really appreciate your help, it's great to see an American company that truly stands behind their products! Not to mention going above and beyond. Thanks again.
  • Simple Installation

    Everything arrived safely and I was able to replace the unit this weekend. Thanks to your removal instructions, and the simple installation instructions, the whole procedure took less than 10 minutes.

     Read More
    Simple Installation Everything arrived safely and I was able to replace the unit this weekend. Thanks to your removal instructions, and the simple installation instructions, the whole procedure took less than 10 minutes.
  • Frustration Free

    Thank you for making this a frustration free experience.

     Read More
    Frustration Free Thank you for making this a frustration free experience.
  • Quick and Courteous

    Thank you for your quick response and the courtesy extended. This is what REAL Customer service is all about.

     Read More
    Quick and Courteous Thank you for your quick response and the courtesy extended. This is what REAL Customer service is all about.
  • Good Customer Service

    Thanks again for your help. It is rare to come across such good customer service.

     Read More
    Good Customer Service Thanks again for your help. It is rare to come across such good customer service.
  • Wonderful Experience

    Wonderful experience. Great customer service.

     Read More
    Wonderful Experience Wonderful experience. Great customer service.
  • Prompt and Courteous

    You and your company are awesome. What nice customer service you have. You're prompt and courteous.

     Read More
    Prompt and Courteous You and your company are awesome. What nice customer service you have. You're prompt and courteous.
  • Rapid Resolution

    Thank you for your rapid resolution to my plumbing issue.

     Read More
    Rapid Resolution Thank you for your rapid resolution to my plumbing issue.
  • Expectations Exceeded

    I have been shockingly surprised at the level of service that Donna and ACCOR® have provided. I confidently expected to be disappointed and instead had all of my expectations exceeded...

    Read More
    Expectations Exceeded I have been shockingly surprised at the level of service that Donna and ACCOR® have provided. I confidently expected to be disappointed and instead had all of my expectations exceeded...
  • Top Notch

    Very impressive about your quick response. Top notch customer service as I checked from online feedback regarding your company. My high respect to you.

     Read More
    Top Notch Very impressive about your quick response. Top notch customer service as I checked from online feedback regarding your company. My high respect to you.
  • Great Customer Service

    It's nice to see a Made in the USA company with great customer service.

     Read More
    Great Customer Service It's nice to see a Made in the USA company with great customer service.
  • Outstanding

    Just want to take a moment and thank you so very much for your kindness and consideration...

     Read More
    Outstanding Just want to take a moment and thank you so very much for your kindness and consideration...
  • American Made with Warranty

    We have been an Accor customer for at least 15 years and by all means will...

     Read More
    American Made with Warranty We have been an Accor customer for at least 15 years and by all means will... Richard's Plumbing Co, Inc Fresno, CA
  • Extraordinary Customer Service

    Your prompt reply to our e-mail took both my wife and me by surprise. This extraodinary Customer Service is rare these days.

     Read More
    Extraordinary Customer Service Your prompt reply to our e-mail took both my wife and me by surprise. This extraodinary Customer Service is rare these days.
  • 1